Last updated: September 1, 2026
Effective date: Not yet effective; pending publication
Publication status: Draft for legal and operational review. Do not publish until the publication blockers recorded in the source of this document have been resolved and the Services match these Terms.
The Inner Child Care mobile application (the “App”), the website at innerchild.care (the “Website”), and related features and services (together, the “Services”) are owned and operated by Inner Child Care Inc. These Terms of Service (“Terms”) form an agreement between you and Inner Child Care Inc. and govern your access to and use of the Services.
- Operator and contracting party: Inner Child Care Inc., a Delaware corporation
- Delaware file number: 10676690
- California entity number: B20260319229
- Principal and mailing address: 2223 Santa Clara Ave, Suite B3, Alameda, CA 94501, United States
- Contact: headquarters@innerchild.care; +48 509 497 776
Please read these Terms before using the Services. By creating an account or taking another action that clearly indicates acceptance, you agree to the version presented to you. Merely viewing a public page does not by itself mean that you consent to optional data processing.
1. Eligibility
You must be at least 18 years old and legally able to enter into these Terms to create an App account, complete a Website questionnaire, subscribe to a mailing list, or otherwise submit personal data through the Services.
The App presents a self-attested 18+ confirmation during onboarding and uses an adult store rating. We do not offer a child or parental-consent mode. If you are under 18, do not use personal-data submission features.
2. Services
The Services may include:
- self-reflection and self-care questions, affirmations, and tasks;
- onboarding and wellbeing questionnaires;
- an inner-child avatar and related personalization;
- reflections, progress, feedback, photos, and file attachments;
- reminders and notifications;
- session replay with password-input controls masked, while other rendered content may be readable;
- Website articles, contact forms, questionnaires, newsletters, release notifications, signup/preregistration forms, and job-view measurement;
- careers pages and job applications; and
- account, support, security, and administrative functions.
Some features may be unavailable in a country, platform, App version, or test stage. A Website acknowledgement does not necessarily mean an App account, subscription, or other entitlement has been created.
We may improve, replace, suspend, or discontinue features. For a material change affecting paid or core consumer rights, we will provide notice and any remedy required by applicable law.
3. Accounts and authentication
The main App functionality requires an account. Available sign-in methods may include email/password, Google, and Apple.
You agree to:
- provide accurate information;
- keep credentials confidential and use reasonable account security;
- not share an account in a way that compromises security;
- notify us promptly of suspected unauthorized access; and
- keep contact information reasonably current.
You remain responsible for activity you authorize through your account. You are not responsible for activity caused by our failure to apply safeguards required by law.
4. Privacy and separate consent
Our Privacy Policy explains how we process personal data. The Cookie Policy, Consumer Health Data Privacy Policy, and Applicant Privacy Notice provide additional information for specific processing.
Acceptance of these Terms is not consent to session replay, marketing, non-essential Website technologies, or sensitive-data processing where separate consent is required. We will request those choices separately.
If these Terms conflict with a privacy notice about data handling, the privacy notice or applicable law providing greater protection controls.
5. Wellbeing scope and medical disclaimer
The Services provide self-care, reflection, educational, and motivational experiences. They do not provide medical, psychological, psychiatric, therapeutic, diagnostic, or other professional health services and do not create a clinician-patient relationship.
Do not rely on the Services as a substitute for advice, diagnosis, or treatment from a qualified professional. Do not delay seeking professional help because of something in the Services.
The Services are not emergency or crisis services. If you may harm yourself or another person, or believe you are experiencing an emergency, contact your local emergency number or local crisis service immediately. In the United States or its territories, you may call or text 988 for the Suicide & Crisis Lifeline and call 911 for an emergency. Outside the United States, contact the appropriate local emergency or crisis resource.
6. User Content
“User Content” means information or material you submit, including reflections, answers, feedback, photos, attachments, questionnaire responses, and application materials.
You retain ownership of your User Content. You grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, reproduce, transmit, process, and display it only as reasonably necessary to:
- provide the feature you requested;
- maintain security and prevent abuse;
- troubleshoot a problem or provide support;
- comply with law or protect legal rights; and
- perform another purpose described in the applicable privacy notice and, where required, authorized by you.
This license ends when the content is deleted, except for limited backup copies, legal retention, or processing necessary to complete an accepted deletion request.
You must have the right to submit User Content. Do not submit another person’s private data, medical record, copyrighted material, or image without authority.
App User Content is intended to be private and is not offered as public community content. No transmission or storage system is completely secure.
7. Questionnaires and sensitive content
Questionnaires may ask about childhood experiences, fears, confidence, self-criticism, body image, social anxiety, and related wellbeing topics. These answers may be sensitive and are not anonymous when submitted with a name or email address.
Complete a questionnaire only if you are comfortable with the processing described in the Privacy Policy and Consumer Health Data Privacy Policy. A questionnaire is not a medical assessment and does not provide a diagnosis.
8. Communications and marketing
We may send service messages necessary to operate an account or respond to a request, including security, deletion, support, and material-service notices.
We send newsletters, release notifications, or promotional messages only where we have the permission required by law. You may withdraw marketing consent or unsubscribe at any time without losing core Services. An unsubscribe may not stop transactional messages that are still necessary.
Publication blocker: Implement a working unsubscribe mechanism and consent record before sending marketing or release-notification messages.
9. Careers
If you apply for a role:
- provide truthful and relevant application information;
- understand that a resume/CV and specified answers may be required;
- do not include unnecessary sensitive information;
- understand that submission does not create employment, contractor, or volunteer status; and
- review the Applicant Privacy Notice.
Recruitment communications do not constitute an offer unless provided as a formal written offer by an authorized person.
10. Acceptable use
You must not:
- violate applicable law or another person’s rights;
- use the Services to harass, exploit, threaten, or deceive another person;
- attempt to access another user’s data or a non-public system without authorization;
- submit malware or interfere with security, availability, or integrity;
- bypass rate limits, authentication, or access controls;
- scrape, probe, or automate access in a manner that creates unreasonable load or violates law;
- impersonate another person or misrepresent authority;
- use User Content or sensitive data obtained through the Services for advertising, discrimination, profiling, or exploitation; or
- reverse engineer the Services except to the extent a restriction is prohibited by law.
11. Feedback
If you voluntarily provide a product idea or suggestion that is not User Content requiring confidential treatment, you allow us to use it to improve the Services without compensation. This does not transfer ownership of your private reflections, questionnaire answers, photos, or other personal User Content.
12. Intellectual property
The Services, including software, design, branding, text, graphics, and proprietary questions, tasks, and affirmations, are owned by or licensed to us and protected by applicable intellectual-property law.
We grant you a personal, limited, non-exclusive, non-transferable, revocable right to use the Services for their intended purpose while these Terms apply. No other right or license is granted.
13. Third-party services and app stores
The Services use third-party hosting, authentication, storage, email, diagnostic, analytics, notification, and app-store services. Their own terms may apply when you interact directly with them.
If you download the App from Apple App Store or Google Play:
- these Terms are between you and the Operator, not Apple or Google;
- the store provider is not responsible for operating or supporting the Services except as required by its own terms or law; and
- your use must comply with applicable store terms.
14. Paid features and subscriptions
No paid subscription is currently offered through the production Services. Screens or entrypoints used only for development, testing, or preview do not create a purchase offer or entitlement.
Before any paid feature is launched, we will disclose the price, billing period, trial terms, automatic renewal, cancellation method, refund rules, and platform-specific conditions before purchase. We will obtain affirmative agreement and provide the acknowledgement and renewal notices required by law.
If an App Store or Google Play purchase is later offered, billing and cancellation may be administered through that store, subject to mandatory consumer rights.
Future monetization requirement: Before exposing a paid production entrypoint, reconcile every plan price, caption, and trial statement; implement purchase, restore, and cancellation behavior; and complete jurisdiction-specific subscription review.
15. Suspension and termination
You may stop using the Services at any time and may request account deletion as described in the Privacy Policy.
We may restrict or suspend access where reasonably necessary to:
- address a material or repeated violation of these Terms;
- protect users or the security and integrity of the Services;
- comply with law; or
- address non-payment for a future paid feature.
Where appropriate and legally required, we will provide notice, reasons, and an opportunity to appeal or cure. We will not use termination to avoid privacy, refund, or other mandatory consumer obligations.
16. Account deletion
You may start account deletion through Settings > Account > Delete Account or contact headquarters@innerchild.care for help. Server-side deletion may remain pending after the App accepts the request.
The Privacy Policy explains scope, timing, processor deletion, backups, and legal exceptions. Deleting an App account does not automatically delete an unconnected job application, newsletter subscription, Website questionnaire, or support record; identify those records in a privacy request if you want them included.
17. Service availability and warranties
We aim to operate the Services with reasonable care, but availability may be interrupted and content may contain errors. To the extent permitted by law, the Services are provided “as is” and “as available.”
Nothing in these Terms excludes a warranty, guarantee, remedy, or other right that cannot lawfully be excluded for a consumer.
18. Liability
Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for fraud, intentional misconduct, gross negligence where non-excludable, or death or personal injury caused by negligence where such limitation is prohibited.
For consumers, our liability is determined by the mandatory law that applies to you. We are responsible for reasonably foreseeable loss caused by our breach of these Terms or failure to use legally required care, but not for loss caused by your misuse, unauthorized modification, or an event outside our reasonable control.
For a user acting wholly in a trade or professional capacity, and only to the extent permitted by law, neither party is liable for indirect or consequential loss, and our aggregate contractual liability is limited to the greater of the fees paid for the Services during the preceding 12 months or USD 100.
19. Changes to these Terms
We may update these Terms for legal, security, operational, or feature changes. We will identify the updated date and provide reasonable advance notice of a material change where required.
If a material change requires renewed agreement, we will request it expressly. Continued use alone will not be treated as consent to optional data processing or as acceptance where applicable law requires a clearer action.
20. Governing law and disputes
These Terms are governed by the laws of the State of California, excluding its conflict-of-law principles, except that a consumer retains mandatory protections provided by the law of the country or state in which the consumer habitually resides.
Nothing in these Terms deprives a consumer of the right to bring a claim in a court that has jurisdiction under mandatory consumer law, including a court in the consumer’s place of habitual residence where applicable.
Before filing a claim, you may contact us to seek an informal resolution. This does not shorten a legal limitation period or prevent urgent or regulatory relief.
Publication blocker: Qualified counsel must confirm the governing-law, jurisdiction, consumer-dispute, and mandatory local-law wording for the countries and states in which the Services are made available.
21. General terms
- Entire agreement: These Terms and the applicable privacy notices form the agreement concerning the Services, together with any purchase-specific terms.
- Severability: If a provision is unenforceable, it is adjusted only to the minimum extent necessary, and the remaining provisions continue.
- No waiver: Failure to enforce a provision once is not a waiver.
- Assignment: We may assign these Terms as part of a lawful reorganization, financing, merger, or transfer of the Services, subject to notice and consumer rights. You may not assign an account in a way that compromises security.
- Language: If a translation is provided, the version identified at the point of acceptance controls to the extent permitted by law.
22. Contact
For questions, complaints, abuse reports, or support, contact:
Inner Child Care Inc.
2223 Santa Clara Ave, Suite B3, Alameda, CA 94501, United States
headquarters@innerchild.care
+48 509 497 776
Do not send passwords, authentication tokens, medical records, or unnecessary sensitive information by email.